Service Plans

One day everything is going along nice and smooth then suddenly – BAM! – your system crashes, your server is infected with a virus, or some other catastrophe befalls your business’s technology network. What are you going to do?

Well, if you’ve chosen to purchase a Jungle Genius Maintenance Agreement then you’ll give us a call and we’ll do the rest. You won’t have to worry, and we’ll have you back on track as fast as possible. If you don’t have a Jungle Genius Maintenance Agreement then it might be time to start worrying.

Let’s just look at some of the benefits you’ll get from one of our service agreements:

• Access to Fortune 500 expertise – remember our team has worked with some of the biggest names in the business so you can trust us to get the job done
• Known costs – when a technology emergency occurs the costs just aren’t known but with our agreement you’ll have affordable options, receive discounts on your IT services, and be able to budget the costs of supporting your business’s technology just as you would any other expense
• Low Costs – part of our job is to keep your technology maintenance costs affordable and with our service you’ll be able to avoid expensive repairs and basically have an in-house IT department without paying the high costs for one
• Faster response – when you call us with an emergency we react quickly and take care of your needs promptly which means you’ll have less downtime while you wait for repairs
• Stop problems from occurring – preventing problems is always a better choice than dealing with emergencies so with our plans you’ll have regular preventative maintenance which means fewer problems, better performance from your technology, and greater peace of mind
• Flexibility – we’re not a one-size-fits-all company so we can continue to adjust to your needs as those needs change over time
• Phone support – we know some problems can be solved without an on-site visit so we also offer support by phone so we can help you solve minor problems even faster

And that’s just some of the reasons we recommend purchasing a Jungle Genius Maintenance Agreement. Keep in mind that our service plans include all of the following:

• Service and support for hardware and software used in your network and in your peripheral systems
• Scheduled preventative maintenance to correct problems and to improve performance
• Monthly diagnostics that identify equipment which needs to be replaced or repaired
• Clean-up of unnecessary software to keep computers running smoothly and to prevent security breaches
• Upgrade and update installed software as necessary
• Regular back-ups of important data scheduled weekly or bi-weekly
• Verified protection from viruses scheduled weekly or bi-weekly

If you like the idea of trusting a team of experienced professionals with your ongoing business technology needs and you want the peace of mind of knowing your network is running correctly, your data is safe, and your system is secure, then you’re going to love having a Jungle Genius Maintenance Agreement.